Privacy Policy

Our Commitment to Your Privacy
United Language Centre (Orchard) Pte Ltd (“United Language Centre”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information¹ when you use our website, services, or interact with us in any way.

Information We Collect
We may collect² the following types of personal information from you:

• Contact Information: Name, email address, phone number, and³ mailing address.
• Registration Information: Information you provide when creating an account, such as username and password.
• Usage Data: Information about how you interact with our website and services, such as your IP address, browser type, device information, and pages visited.⁴
• Learner Information: Information related to your language learning progress, such as course enrollment, test scores, and learning materials accessed. (Add this section if applicable)
• Feedback and Inquiries: Information you provide through surveys, feedback forms, or inquiries.

How We Use Your Information
We may use your personal information for the following purposes:

• To provide and improve our services:⁵ This includes processing your enrollment, delivering your language learning materials, providing customer support, and managing your account.
• To communicate with you: We may use your contact information to send you important information about our services, such as enrollment confirmations, updates, and promotional offers (with your consent).
• To personalize your experience: We may use your information to personalize your learning experience and recommend resources that may be of interest to you.
• To analyze and improve our services: We may use your information to analyze usage trends and improve the functionality and content of our website and services.
• To comply with legal and regulatory obligations: We may use your information to comply with applicable laws and regulations, such as responding to court orders or subpoenas.

Sharing Your Information
We will not sell or share your personal information with third parties without your consent. However, we may share your information with⁶ the following parties:

• Service Providers: We may share your information with third-party service providers who help us operate our website⁷ and services, such as hosting providers,⁸ data processors, and payment processors.
• Law Enforcement and Legal Authorities: We may share your information with law enforcement agencies or legal authorities if required by law or to protect our rights or the safety of others.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access,⁹ use, disclosure, alteration, or¹⁰ destruction. However, no website or data transmission over the internet is guaranteed to be completely secure.

Your Rights
You have certain rights regarding your personal information:

• Access: You have the right to access your personal information and request a copy.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information about you.
• Erasure: You have the right to request that we erase your personal information.
• Restriction: You have the right to¹¹ restrict our processing of your personal information.
• Objection: You have the right to object to our processing of your personal information.

To exercise any of these rights, please contact us at¹² info@ulcsg.com

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes.¹³

Contact Us
If you have any questions about this Privacy Policy, please contact us at¹⁴ info@ulcsg.com

Governing Law
This Privacy Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this Policy.